1.1 By accessing, using, browsing or booking on this site you agree that you have read, understood and agree to be bound by these Terms and Conditions and you agree to comply with all applicable laws, rules and regulations.

2.1 When you register with the www.11plusteacher.co.uk web site, you will be required to choose a contact email address and password. You are responsible for all sessions and transactions taken under these details. You should keep your password safe and not disclose it to anyone. You should change it immediately if you feel it has been compromised.

3.1 Any contract for purchases made through the web site will be with 11Plus Teacher Ltd (“11plusteacher”) a limited company number 10425951 whose registered office is at 2, Prykes Drive, Chelmsford, Essex, U.K. CM1 1TP.

4.1 This contract (and any non-contractual obligations or dispute or claim arising out of or in connection with it) is subject to English law. These terms shall be governed by and interpreted in accordance with the English law and the English Courts shall have jurisdiction to resolve any disputes between us.

5.1 11plusteacher shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any defective to services that is caused by any event or circumstance beyond its reasonable control.

6.1 11plusteacher operates a complaints handling procedure to resolve disputes when they first arise. If you have a complaint with the www.11plusteacher.co.uk web site, please contact the customer service centre at the following email: sales@11plusteacher.co.uk or alternatively you may contact us at the following postal address:

Customer Services
11Plus Teacher Ltd
2, Prykes Drive
Chelmsford, Essex
CM1 1TP.

7.1 You must not misuse the Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Site, the server on which the Site is stored or any server, computer or database connected to the Site. You must not attack the Site via a denial-of-service attack or a distributed denial-of service attack.

7.2 By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We reserve the right to report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Site will cease immediately.

7.3 We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Site or to your downloading of any material posted on it, or on any website linked to it.

8.1 11plusteacher may gather data, but only in accordance with the Data Protection Act 1998. Any information about you (such as that requested on any forms) will be used for the purpose of providing the services requested. Any data is distributed only within 11plusteacher and to no other external organisations without consent.

8.2 11plusteacher has a privacy statement for all clients. All personal details that you give us are securely stored. We do not store credit card details nor do we share customer details with any 3rd parties. All credit card transactions are processed by Worldpay and as such 11plusteacher is never in possession of your card details. 11plusteacher do not, nor ever intend to, supply or sell customers details to any outside organization.

8.3 11plusteacher will endeavour to take all reasonable care, in so far as it is possible to do so, to keep all details of any orders and payments secure, but, in the absence of negligence on our part 11plusteacher cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering.

9.1 We will not be held responsible for any delay or failure to comply with our obligations under these Terms if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

10.1 We may terminate your www.11plusteacher.co.uk membership at our discretion without notice. If we do so, we will give you a prorated refund of your membership fee. However, we will not give any refund for termination related to conduct that we determine, in our discretion, violates these Terms or any applicable law, involves fraud or misuse of 11plusteacher.co.uk, or is harmful to our interests or another user. Our failure to insist upon or enforce your strict compliance with these Terms will not constitute a waiver of any of our rights.

11.1 11plusteacher may change this Site at any time without notice by adding or removing features or services. This will be without liability to you. 11plusteacher reserves the right to withdraw offers and discounts at any time and at our discretion. Whilst every effort has been made to ensure the accuracy of the information presented, 11plusteacher do not warrant that the information accessible via this Site is accurate and assumes no duty to update such information. 11plusteacher does not accept liability for any errors or omissions.

12.1 Registered members may save and print individual items included on this Site. However this must be for your personal, non-commercial use only. Any other onward distribution or further publication is prohibited. Schools, teaching establishments, tutoring groups, other organisations or individuals wishing to make use of the questions must adhere to the strict rules of copyright.

12.2 Registered members are only permitted to use ‘Subscription’ material supplied by 11plusteacher whilst they have a current paid subscription. On termination of a subscription (mutually agreed or not), all material supplied by 11plusteacher must be deleted or destroyed (electronically or paper etc).

12.3 Notwithstanding the provisions of section 12.1, the fair use of a copyrighted work, including such use by reproduction in copies or by any other means specified by that section, for purposes such as criticism, comment, news reporting, teaching (including multiple copies for own or classroom use), scholarship, or research, is an infringement of copyright. In determining whether the use made of a work in any particular case is a fair use, the factors to be considered shall include:

13.1 11plusteacher disclaims all warranties, expressed or implied, including without limitation the implied warranties of merchantability and fitness for a particular purpose.

13.2 In no event shall 11plusteacherbe liable for any damages whatsoever, and in particular we shall not be liable for special, indirect, consequential, or incidental damages, or damages for lost profits, loss of revenue, or loss of use arising out of use of this website, whether such damages arise in contract, negligence, tort, under statute, in equity, at law, or otherwise.

13.3 11plusteacher grants access to the pages contained herein upon condition that the visitor or viewer accepts the jurisdiction of the courts and laws of England to govern matters between us in relation to this web site.

13.4 This website and assessment papers may include inaccuracies or typing errors. Changes are made from time to time on this website, and to the information contained within it. Advice received or gleaned from this website should not be relied upon for personal, medical, legal or financial decisions and you should contact an appropriate professional for specific advice tailored to your requirements.

13.5 11plusteacher does not suggest nor imply that any score achieved on any of its products will result in a pass in any exam nor acceptance at any school.

13.6 11plusteacher shall have no liability to you for any failure to provide access to the website. Whilst every effort is made to ensure access to the web site at all times, there may be periods where the website is offline.

14.1 Subject to any relevant consumer protection legislation including our obligation under the Consumer Protection (Distance Selling Regulations) to give you a refund, if you cancel your contract, if we do not perform the contract within 30 days or other agreed timescale our liability for any breach of these terms and conditions shall be limited to the value of the goods ordered by you in the relevant transaction

15.1 Any websites owned by 11plusteacher may include links that will allow you to leave the site. These linked sites are not under the control of 11plusteacher and as such 11plusteacher is not responsible for the content of any linked site or any link contained in a linked site, or any changes or updates to such sites.

15.2 11plusteacher is not responsible for webcasting or any other form of transmission received from any linked site. Any links provided by 11plusteacher are only as a convenience, and the inclusion of a link does not imply endorsement by 11plusteacher of any site.

15.3 Any links featured on this Site have been included for your convenience only. The inclusion of a link does not imply that we endorse or accept any responsibility for the linked site, its content or its provider. Access to a linked site will be subject to that sites own terms and conditions, to which you should refer.

16.1 11plusteacher does not sell products for purchase by children. 11plusteacher sells products for purchase by adults. If you are under 18 years old, you may use 11plusteacher.co.uk only with the express permission or involvement of a parent or guardian.

17.1 11plusteacher will be responsible for any losses you suffer as a result of us breaching these Terms if the losses were reasonably foreseeable to both you and to us when you joined 11plusteacher.co.uk. 11plusteacher will not be responsible for any indirect or consequential loss that is not reasonably foreseeable to both you and us when you joined 11plusteacher.co.uk

18.1 We sometimes offer customers various trial or other promotional memberships, which are subject to these Terms except as otherwise stated in the promotional offers. Trial members can at any time choose not to continue to regular membership at the end of the trial period. You can cancel your promotional membership in Your Account at any time.

18.2 Any products acquired during registration using a promotion code, are the property of 11plusteacher.

18.3 Any actions perceived by 11plusteacher, to be a misuse will result in that registration being terminated without notice. This includes organisations or groups attempting to acquire bulk quantities of products or the same household attempting to acquire large quantities.

19.1 No 11plusteacher products are available for resale. Any products found to be acquired through resale will become the property of 11plusteacher.

20.1 Use of email addresses - 11plusteacher uses the email addresses entered at registration to inform the recipients about the progress being made by the pupil.

20.2 Use of addresses - 11plusteacher uses the addresses to send any hard products purchased and refunds.

20.3 Security of information - 11plusteacher does not share the information we collect with any other organisations.

21.1 By using our website, you therefore consent to the collection and use of your personal information by 11plusteacher as detailed in this privacy policy. Any changes to the policy are posted on-line and available on the website.

21.2 During the use of the Online Assessments, 11plusteacher will provide each party with the most appropriate products and services according to the learning progress.

21.3 11plusteacher may send emails advertising other products which may be of little relevance and if so please accept our apologies.

22.1 11plusteacher site is powered and managed by 11Plus Teacher Ltd.

22.2 No credit card information is stored on our own servers.